Patient information

We would like to help you – our patients – at short notice and as quickly as possible. Please feel free to contact us to arrange an appointment during our telephone hours. Describe your symptoms or complaints as detailed as possible. Especially in the case of acute visual complaints, rapid reaction is required.

Your visit to our ophthalmic practice

  • Insurance card and visual aid

    If you come to our eye practice, please don’t forget your insurance card and – if you already have a visual aid – your glasses or contact lenses.

  • Diabetes pass and list of medications

    We would like to further ask our diabetic patients to bring their diabetes pass and a list of medications to the appointment. First-time visitors to our practice may kindly bring a list of medications, too.

  • Findings reports and preliminary examination documents

    If you have findings reports, preliminary examination documents or other relevant documents, please bring them to the appointment, so we can understand your situation as good as possible.

  • Allergies and drug intolerance

    Please also inform us about possible allergies or drug intolerances so that we are able to help you with the best possible therapy.


  • How sometimes delays can occur

    In the interest of all our patients, it is very important for us to give appointments with little or no waiting time. Unfortunately, not all appointments in our ophthalmology practice can always be planned exactly. This can lead to delays and waiting times, especially in the case of unpredictable emergencies or concerns of our patients. For this we ask all our patients for understanding.

  • Can’t come? Please give us a call!

    If you, as a patient, are unable to attend an appointment agreed with our ophthalmic practice, please contact us as soon as possible by telephone and inform us. Thank you!


  • Parking your car

    Our practice lies right at the heart of Düsseldorf, in Blumenstraße 28, a side street of Königsallee. You can park your car in a public space by the road or in the nearby Schadow Arkaden car park.

Driving ability / restrictions after visiting the ophthalmologist

  • Possible restrictions for patients

    Restrictions on driving a motor vehicle exist only for patients who have undergone dilation of the pupil due to examination of the retina or optic nerve. As a result of a pupil dilation, it is prohibited to drive a car or operate machinery for up to six hours.

  • What is a dilation of the pupil?

    Pupil dilation (mydriasis) is used whenever the retina and optic nerve need to be examined. If necessary, such an examination may also take place without prior notice. We ask you to take this into account when you visit us.

  • What are the consequences of dilating the pupil?

    Blurred vision occurs as a result of pupillary dilation. The patient’s eye is also more sensitive to light and glare. For the sensitivity to light and glare, sunglasses can be taken to the appointment as a precaution. We recommend that you take appropriate precautions for your arrival and departure, such as using public transport or picking up a person who is fit to drive, and the rest of the day.